Customer Service

Device Registration Form

Register your device by filling out our device registration form.

Returns, Repairs and Exchanges

Fill out the RMA form to send your device in for return, repair or exchange.

Shipping and Warranty Policy

Learn more about shipping options and warranty provisions. Please note we cannot ship outside of the domestic United States or into states where our devices are not legal to own (RI and HI). 

Ambassador & Affiliate Program

If you're a content creator with a passion for personal self-defense and public safety, the TASER Ambassador & Affiliate Program is just for you. Learn more and fill out the form.

Contact Us

Questions or comments? Contact our team by emailing us at

Office Hours: Our hours are Monday-Friday, 9AM-5PM MST. Messages or orders received after those hours will be returned or shipped during the next business day. 

Please note that our offices are closed on major U.S. holidays: Martin Luther King Day, Memorial Day, July 4, Labor Day, Thanksgiving, and Christmas. Messages  or orders received after those hours will be returned or shipped on the next business day during these holidays.